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Managing Crime-Free Rental Properties using Cityworks PLL
O’Fallon is a thriving community of about 30,000 residents located in the southwestern corner of Illinois. City professionals are committed to maintaining O’Fallon’s beauty and fostering a safe...
View ArticleSeeing the Forest and the Trees in the City of Arborly Love
There may be no city in America that loves trees more than Philadelphia. More than 10 percent of Philadelphia’s land area—16 square miles—is home to the largest managed urban park system in the world....
View ArticleKnowledge Is Power: Improving 311 Customer Service With Two-Way Software...
“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was...
View Article7 Common Business Processes That Integrate With Cityworks
Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources,...
View Article5 Keys to Unlocking a Complex System Integration
There’s no question that building integrations to automatically connect Cityworks with other enterprise systems can provide a huge return on investment. However, ensuring the success of those...
View ArticleOut With The Old, In With The New: Simplifying Warehouse Management For Local...
It seems there is never a lack of challenges for municipalities. From increased regulations to tightening budgets, the pressure to do more with less is ever-present. This is especially true for...
View ArticleAsset Management Inside the Fence in Mesa, Arizona
Water and wastewater utilities are responsible for the care of both horizontal and vertical assets. Many organizations find themselves using one type of computerized maintenance management system...
View ArticleGIS Touches Every Aspect of Central Arkansas Water
From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water...
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Dressing It Up and Taking It Out: Helpful Tools for Visualizing Asset Data
By Robert J Taylor and Brandon Brown, City of Dublin Once you start gathering data on your assets and operations, the next logical step is to present your data in a way that supports informed...
View ArticleManage Your Assets in the Field with Respond 2.0
Your work isn’t limited to your desk and neither is Cityworks. With the help of a continuous network connection, Cityworks Respond provides streamlined access to Cityworks AMS and PLL specifically for...
View ArticleA Letter to Our Customers
When we launched Cityworks as a fledgling startup 24 years ago, we set out to change how local governments and utilities leverage their investment in Esri’s GIS platform to improve public asset...
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5 Ways to Improve Your Workflows with the New Pavement Management App
Whether you’re patching potholes or rebuilding roads, maintaining pavement infrastructure is both costly and time consuming. Get ahead of the curve by integrating your pavement analysis tool and your...
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GIS Intelligence and Lessons from the Moon Landing
July marked the 50th anniversary of the Apollo 11 moon landing. I was just 11 years old in 1969, and I remember sleeping out in the backyard one evening that summer and gazing at the moon while...
View ArticleBRIDGING THE GAP BETWEEN CITY DEPARTMENTS
BY EVE GEYER AND DUANE TREADON, CITY OF THOMASVILLE How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is...
View ArticleCitizen-Focused Community Development
INTEGRATING BEST-OF-BREED SOLUTIONS TO UNLEASH THE FULL POTENTIAL OF CITYWORKS PLL Many of us today connect to the world through our mobile devices. We can see what’s happening at our front door even...
View Article4 Ways to Save Costs in Your Operations
It’s no secret that state and local government agencies are being asked to do more with fewer resources. It’s not just large projects receiving scrutiny but also labor resources, technology...
View ArticleUsing Satellite Data to Keep Water at Bay in Wisconsin
Water utilities don’t like leaks. Not only can they threaten infrastructure and demand emergency response, but especially in the case of treated water, leaks allow revenue to literally pour into the...
View ArticleA Metered Approach to Streamlining Workload with Cityworks + ArcGIS
At the Town of Apex Finance Department, the billing utility specialists were waiting for the meter technicians to bring in their yellow sheets. It was going to be another tight deadline to get billing...
View Article20 Quotes from Where: Cityworks Conference 2019
There were so many amazing ideas shared at this year’s conference! We can’t begin to count them all, but here are 20 of our favorite quotes from the main stage presentations. 1. “Cityworks and ArcGIS...
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Award Winners of Where: Cityworks Conference 2019
So many of you are doing amazing work and creating effective solutions for your communities. That’s why at each conference, we recognize exemplary Cityworks users. Congratulations to these nine winners...
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